Our editorial and medical affairs teams vet products for our reviews, looking at the below criteria: Serta mattresses are fairly common, so youll find them in many mattress retailers. The max cooling upgrade has a medium firmness option that may be beneficial for combination sleepers who need to strike a happy middle ground between firm and plush. Serta charges a restocking fee of 15 percent, along with $200 for return shipping. Off-gassing is fairly common in new mattresses, but its something to consider if youre particularly sensitive to chemical odors. This bed is the most comfortable bed I have ever slept on. While the vast majority of reviewers praise the iComfort series, other reviewers mention a few key issues: Serta does make an apparent effort to get in touch with customers who report mattress problems in a review: Customer service associates reply to reviews left on the product page on the Serta website. Serta iComfort CF 1000 Hybrid Medium. Try for 120 nights w/ free shipping on all mattresses: California King, King, Queen, Full, Twin & Twin XL. Super disappointed we will have to replace what we thought was a major investment earlier than expected. I tried to do a warranty with them, but it was denied by Mattress Firm. My mattress was delivered on a Saturday and Monday I called the store and returned it. Most good quality mattresses from reputable brands will cost slightly more, depending on the features you want. Serta iComfort: The design of the Serta iComfort keeps you cool while sleeping. We have resorted to sleeping on the sofa and in the guest room, as opposed to sleeping on this terrible mattress. The pros: Simple choices online and a wealth of choices found in-store. No slumping or sagging. My second warranty mattress was not free. (like the best companies do) Thankfully, I eventually found my invoice which allowed me to move beyond the first step. I've had a Serta icomfort EFX33 King for 2 years and 3 months. If you want a few examples of a higher quality hybrid, then you might want to look at the Therapedic Theraluxe Line, or Tempur's ProAdapt Line. The foam materials used in mattresses tend to soften over time, as they are exposed to significant pressure every night from the sleepers body. The iComfort CF3000 Hybrid Medium Mattress in Detail 1. I have slept on this for about nine months. Save up to $1000 on select iComfort mattress sets. It will have more give to cradle your shoulders and not create pressure. Standard delivery gets the mattress to your door. iComfort's mattress collections are sold in two ways -- in-store and online. Healthline only shows you brands and products that we stand behind. Like the firmness but also soft and prevents movement from the other person on the other side. Although the firm mattress was a little bit too firm for me, I found that I still slept quite well without feeling pressure point pain. You just have to like your sleep environment to be refreshingly comfy. Is really good quality, feel more comfortable than my previous mattress! It is ideal for couples who are seeking motion isolation and it is also designed to prevent sagging long-term. by Serta. In the event you decide this mattress isn't right for you, and youre within the 120-Day In-Home Trial, contact us by phone or e-mail and we can coordinate a return. We have only slept on the Blue Fusion Firm 100 for one night, but it was blissfully comfortable; firm and supportive without being rock hard! They included two pillows that aren't nearly as nice as the mattress but they're nice to put between your knees while you dream about dreaming about walking up just so you can go back to bed. Combination sleepers. Call 1-888-708-1466 It failed to provide good back support as was stated on its label. We bought our Serta iComfort Genius Mattress from a local store, and it was nice and held firm for a while. Additionally, read the thousands of reviews for Saatva. When I called them they told me the warranty was 10 years, not 25, and after five years it was expected that the mattress would have a bit of wear. This is a comfortable bed with a soft feel yet provides firm support. Seems a waste of time for inspectors to come out from Serta since no one else has had success wit them. Like I said before, the living room is a ghost town. When using the adjustable head raising the mattress bunches up badly. depth/height: 11.5" Price (queen): $1,599 Firmness: Firm Available Sizes: Twin XL, Full, Queen, King, Cal King 4.9 out of 5 stars, 20 reviews See Best Price This mattress is incredible. I really like my new adjustable bed from Serta. Press J to jump to the feed. Great mattress for the first 6 months, then support degrade after that. . I look forward to laying down on this thing. Yet I continue to sleep in my confined hole and am now considering taking this POS to the dump and eating a good amount of money. Never got hot, never god sore and had to rotate to my other side or stomach. Interested in even more cooling and support? None of Sertas products have been recalled within the past 3 years. It's the worst mattress purchase I've ever made. 1025 iComfort Hybrid Support System Made from super cool high-performance fibers that deliver an instant cool-to-the-touch sensation. The ability to adjust the mattress has helped with my neck and back. My boyfriend is feeling the same way. This site's sole purpose is to help you make the decision faster and with more peace of mind. The breathable open cell foam is designed to boost airflow while adding soft support. Don't fall for the 100-day satisfaction sleep guarantee because 100 days is not nearly enough time to give a true assessment. Right from the start I was met with resistance rather than a helpful customer service experience. It has the support without the hard feeling of a firm mattress. Don't fall for the Consumer Reports review that gave it a shining review. Well send you a one-time email to when this product's back. I hung in there and purchased a Pinzon Plush Mattress Topper (Amazon) which added surface softness. Pretty much go to work, come home, Bruce All Mighty myself out of my clothes and bounce on this cloud of joy and starfish all up on this bed made of 1,368 adorable puppies. Considering these important factors can help you begin narrowing down the possibilities and find the mattress thats best for your sleep needs. So, without topper 3/5; with 5/5.. VJ. Now, in 2020, we are researching a new mattress. Our valued retail partners are authorized to provide warranty service, and can do so promptly and efficiently. To return or exchange a mattress purchased on Sertas website, youll need to email or call customer support. My husband and I tried this mattress in 2013. One of the two tags were missing, (not removed by us), and for that reason they will NOT cover the warranty. This is likely occurring because of low quality foams in the top layers of the mattress which have softened over time. Upgrading to an extra layer of cooling foam may provide enough relief for some people. I'll never buy another Serta Mattress since they obviously don't care to stand behind their claims that i-Comfort Series is 'revolutionary' and is worth the good money I paid for it. The inspection process was such a waste of time. Wish I would have seen these reviews before I purchased a $2,100 Serta iComfort memory foam mattress. Upon inspection, it was physically obvious when seeing the inspector use tools to access the issue. If youd prefer to buy a mattress from a company with accreditation and a better rating, check out our reviews of the best mattresses. The day I went back in to the mattress store to ask if there had been any complaints with this mattress was actually the 2 year anniversary of our purchase. On a hybrid mattress these foams are often the only thing "linking" the pocketed coils together, and when they soften the hybrid tends to lose support and feel like it's sagging. The max cooling plus pressure relief upgrades in firm may also be good options. The mattress is very comfortable and provides just the right amount of cushion and support, Very comfortable mattress with high quality materials. I have arthritis, curvature of the spine, and other joint and spine issues. Editor's Choice - Serta Luxe Gel Memory Foam Mattress; 2. The iComfort mattress comes with multilayered mattress-cooling foam technology that is highly supportive. Now we sink into a hole as the memory foam upper doesn't hold up. Where Slumber Search discusses medical ailments, we strive to ensure the information on this site is accurate, current and useful, however, we do not warrant the accuracy or completeness of any information related to medicine. I haven't gotten up sore from sleeping on the mattress. THIS SH*T IS UNDEFEATED. Within 1-2 days of your order being placed, our delivery partner, RXO Logistics, will contact you to schedule out a delivery date and time based on when they expect to receive the product(s). I moved to another (firmer) mattress in my house at that point and the back pain cleared up. The competition sees the opportunity within an old, tired industry. Even more savings. Highly supportive and breathabledesigned to keep even the warmest sleepers cool. My wife and I now have a 'hill' down the middle of the mattress that limits your sleeping space to your own body cavity hole. If your spine falls out of alignment, you may wake up with discomfort, stiffness, and eventually, pain. While some customers like these options and don't mind paying the higher price for the upgraded features, there are others that struggled with long term comfort. Serta knows there is no way one side of a foam matress can last 25 years, even so they go cheap and only put memory foam on one side. Standard Enhanced Ultimate Designed for essential cool sleep Based on your selections Serta iComfort CF1000 A medium feel all-foam mattress with a 10" profile and essential cooling features. All reviews Ive read and there has been probably 100 have claimed the customer service and honoring what they promise you was 100%. Changes in back pain, sleep quality, and perceived stress after introduction of new bedding systems. He told us to avoid that we could take fishing line pull it across the width of the bed and then measure to see if there was a three-quarter inch dip in the mattress. Reviews of Sertas customer service are mixed. The first couple nights I slept on it- it didn't feel as soft as in the store and my back was a little stiff - but my joint pain (hip) was gone and I did sleep cooler. IComfort Hybrid Mattress offerings come with thick foam comfort layers and pocketed coil support systems. We paid about $2100.00 for it at Godby Furniture. Also, the pain has been so bad first thing in the morning, when I first wake up. You may snag a great deal in your local store, but its generally worth comparing the store cost with online prices as well. I have no problems feeling like I am stuck in it and I LOVE the zero motion disturbance - doesn't feel like the mattress is moving around with you. Rest easy knowing Serta uses only CertiPUR-US Certified Polyurethane Foam. Beware, and shop around unless you don't mind paying $40 per month to sleep on a mattress. Be the first to know when this product's back in stock. (2021). They are not natural warm sleepers so that's OK for them.I can't speak to longevity for this iSerta, but after a month - I am quite pleased and crossing my fingers that will be the case for many years. Researching over the internet is pointless as initial impressions are greatyou never hear how they are throwing the thing away after 2 years! Some people just cant get comfortable on a firmer mattress. )So good luck with your mattress shopping and I hope you get the one that is right for you. With the exception of the Limited Edition cooling gel foam mattress, the most inexpensive queen option costs $1,299, barring any sales. Love this brand. We were so excited about our iComfort mattress when we first purchased it. We tested out the Purple mattress in this review. Our team thoroughly researches and evaluates the recommendations we make on our site. Learn more Add To Cart - $1,009.00 Free Delivery 100-Night Trial Easy Returns While some of the upgrades can get a little expensive, many reviewers see their improved sleep as well worth the cost. Gives great comfort with back support. The firmness of the cooling upgrade will offer great support for these sleeping positions. Set up was simple and the full bed turned out great. The i-Comfort seemed like an ideal replacement for my 10-year-old inner spring Sealy mattress. How Big Is The Serta Icomfort Blue Max Mattress. Meaning uneven wear and a low quality product that won't last.READ THE FINE PRINT of the warrantyyou're going to see what I mean! They deliver optimal pressure relief, temperature regulation and support. I have never owned an adjustable bed, but am really enjoying the benefits of this one. For this kind of money I could buy a new mattress every year for 3 years. They actually made me pay 40 bucks for a guy to come to my house and claim that my mattress was sinking because of a mark from a pen. Best Serta Memory Foam Mattress - Serta SleepToGo 12" Gel Luxury Mattress; 4. Don't fall for the Consumer Reports review that gave it a shining review. Definitely a bigger guy at 6'4" and 270lbs but I still gotta find something that works for my 140lb wife. After having the same experience twice I'm now shopping for a new mattress only a year and a half later. I recall their warranty is 25 years. standard poly foam; the same support foam is used in all of the iComfort mattresses. Contacted the customer service after five months and filed a report about the bed not offering support and sagging where I sleep ( I only weigh 200 lbs). )I did all the research and have experience with memory foam benefits, just never bought a foam mattress due to price. Restrictions apply. We are very much sold on Saatva Hybrid mattress as it is $1200, has spectacular reviews. I purchased this mattress after testing it against several other mattresses in the store. Looking to get a cooler nights sleep without compromising on support? You may prefer the plushness option that comes with the max cooling upgrade. Searching for the best blackout curtains to keep the sun out of your room? Within 11 months of having this mattress it has started sinking in the middle. Looking for more information about GhostBed mattresses? The base and mattress arrived in separate packages and sere carefully loaded into my garage. Miserable nights sleeping on this new mattress. We wake up with back pain and finding ourselves climbing out of a hole. BR, LA. What type of mattress is best for people with low back pain? Want to try a Serta mattress before you commit? Choosing the right mattress can feel pretty overwhelming. A local store, but it was nice and held firm for a.! 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