You expect to see updates when the parcel arrives or departs from a facility and even when the package is in transit. Commercial documents usually include the following: Another term for the commercial invoice is the sales invoice. No paper mess and a greener planet. No selling or trading, no trusted dealers here, just discussions. Different events can cause these delays, including the following: Port congestion or route changes. Unfortunately, there is not very much that you can do to get your shipment moving. MyPostOfficeLocation.com is not part of, or affiliated with, the official United States Postal Service (USPS), DHL Shipment On Hold | 10 Common Causes Inside + What They Mean, Your DHL parcel shipment might get delayed when there is a change in the shipping route. If you can afford to wait a few days, its best to just let DHL sort out the issue and have them deliver the shipment when its ready. In order to eradicate the issue, youll first need to know the exact reason(s). Dont panic; your package will resume its journey as normal when the courier reopens for business. Generally, no, you do not need to do anything. Does DHL Hold International Packages Only? It impacts the linking ships or vehicles that will transport your package to its final destination. Showing our 5 star reviews. Remember to keep an eye on it so you can find out when it arrives. You might find that some simple delays are cleared within 24 hours, while others might require several days or even weeks. Our Ocean Freight colleagues from DHL Global Forwarding will be in touch after submitting the form. The best thing to do is just to wait and see if the message gets updated. Delivery delays can be caused by events beyond the control of DHL, e.g. Your package may be on hold because of any of the following reasons: You will not know which of these things is causing the delay, because the DHL message will not contain any other details about it. or Select a different location. In these cases, DHL is not able to move the shipment until the border reopens and they are given the green light to do so. But DHL couldnt deliver it as it is too dangerous to be on the road. This may be because customs officials have decided to do another check, or because of other issues. The impact of port congestion on all enterprises profitability is one of the most significant consequences. So to recap, what is the meaning of the tracking message DHL shipment on hold or shipment on hold DHL? While not very common, route changes can also lead to shipment delays. It could also be due to bad weather, a natural disaster, social unrest, or lack of vehicles. : The Final Solution! Same, but in Hong Kong as well. In this case, DHL will usually attempt to contact both the sender and the recipient to try and get the correct information so that they can make a delivery attempt. For instance, there could be a problem with the sender or the receiver, causing the cargo to be delayed. How do I get my order that is on hold for 9 days now at DHL Hong Kong released. The on hold message is often an indication that your package has stopped moving entirely, and is staying in one place. Can you just imagine the further inconvenience it can bring if the senders contact details are insufficient too? The shipper. Norway. US Customs officials may request additional standards. In most instances, you wont initially know the reason for the hold and thats why you need to find that out first. Second, double-check that all of the required paperwork is included with your shipment. Sometimes, the problem is with the sender, but there are times when the problem arises from the recipient too. Lots of info in the sidebar! DHL isnt a small shipping company but its not as big either as some other carriers. Israel. Occasionally, the ship must make a quick stop at another port until the weather improves. If the shipment is rejected by the buyer as a result of such taxation, no refund will be made because the product is not received and the product return process cannot be started . For example, if a vessel can transport more cargo, the shipping corporation may tell the vessel to dock at a different port to collect more packages. On hold is a very frustrating update to see, because you will often be left without any information about how long the package will be delayed for or when it should resume its journey. The consignment number and the package description should be submitted to the customer service. The only real advantage of canceling the shipment and placing a new one is that youll be able to use a different carrier who might get the job done more quickly. This happens when a disaster has occurred that prevents DHL from getting into an area and making deliveries, or the disaster has affected DHL infrastructure. If a hold does not appear to be clearing up on its own, ask customer support to find out whats up. Does DHL Deliver On Saturday? Make sure you keep checking on it so you will know when it has arrived. If its being held up due to traffic, itll most likely be resolved fast. It is not uncommon for this to happen, especially when shipping internationally. Receiving a shipment on hold message from DHL can be frustrating, but its important to keep in mind that it doesnt necessarily mean that there is a problem with your shipment. Another worst thing that may cause shipment delay is a pandemic. I have been using the service for 10 years now. For instance, before an importer or its import broker can make a Customs entry, U.S. Customs requires commercial documentation. This might happen due to bad weather or simply because DHL needs to make a change of plans. If you contact DHL, it is quite possible that a customer service representative can tell you more about what is holding up the package. Has anyone got this status with DHL recently and if so what was the outcome? Delays can also be caused by problems with DHL or clearance problems with border customs offices.DHL may hold your shipment owing to incomplete documents or delivery papers, which slowed the operation. Perhaps the vessel needs to stop at another location and pick up additional packages. Frequently Asked Questions. I HIGHLY recommend the services at US Global Mail. Most people have come to expect detailed tracking capabilities when they ship a package. 'Cause I'm on a Ghost Ship drowning my" So, what causes a shipment to be placed on hold? Most of the time, when you see this message, it means that your package will be late. DHLs app isnt always trusted. However, in most cases, DHL holds shipments for no more than a day or two. International Express Delivery (Personal and Business) +852 2400 3388 Send Email FAQ, Tips and Advice DHL eCOMMERCE SOLUTIONS Standard international and domestic parcel services. By Tuesday, things could be up and running like normal again. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[728,90],'trackingadvice_com-box-3','ezslot_3',137,'0','0'])};__ez_fad_position('div-gpt-ad-trackingadvice_com-box-3-0');When you have got a message like DHL shipment on hold, you may feel confused about what to do. The delivery company itself probably cannot do much either. Is there anything I need to do when I see a DHL On Hold status? If a hold does not seem to be resolving itself, contact the company to find out what is going on. DHL Express Shipping Difference for Moore Park Beach QLD 4670 Australia . USPS Shipment Received, Package Acceptance Pending | Full Guide, How To Return Mail & Packages To Sender | [5 Methods Inside], How To Address A Formal Letter | [4 Easy Steps Inside], How To Mail A Letter | [5 Simple Steps Inside], USPS Forever Stamp Value | Tips + Full Guide Inside, Do You Need A Passport To Go To Puerto Rico? Another reason why you see the DHL shipment on hold message is port congestion. Unfortunately, it will create a delay, and sometimes quite a long one. Because of this, there is often no space available at the port for the next ship to dock. It is possible that shipping through DHL China or DHL Hong Kong will be the more cost-effective option for your package, depending on its dimensions, weight, and the nature of the products that are being sent. Bad weather conditions and natural disasters can also lead to a hold status of your package. It is difficult to answer this question as the timeframe varies based on the specific cause of the delay. I have listed the reasons in order of the most occurring ones. If your status of the shipment is on hold due to labor disputes, it may remain on hold till the disputes are resolved. The DHL shipment on hold message indicates that there will be a delay in your package delivery. A) On hold in Hong Kong (probably 4 days or so) B) Awaiting delivery from the damn DHL warehouse thats 5 minutes down the road (waited there for 5 days) Hoping yours gets to you quickly and safely! It protects not just your package but everyone else as well. ), it can also happen within a country. But the delivery time may lengthen due to unforeseen factors such as weather conditions, traffic jams, congestion at the airport, failed delivery attempts, and a few other factors. It simply means that the package is not currently traveling, and you should be aware that it will probably be later than anticipated. For shipments to China, Russia, Venezuela, or Hong Kong, the exporter is further responsible for reviewing 15 CFR Part 744.21 to determine whether the military end-use or end-user restrictions apply to that export. Ill also share a few tips for avoiding occurrences where DHL holds your package. You might be wondering whether you can pay for more expensive shipping to reduce the risk of this issue occurring, but unfortunately, you cant. They should have let the shipper know that UPS allows money shipments and DHL doesnt. And it all depends on the specific goods being shipped. The hold normally isn't longer than 1 week. Ship a parcel, shipping rates, tracking, courier pickup with DHL Express | Hong Kong SAR, China Your DHL package will be delayed, and you will not receive it as soon as you expected. If you have ordered a product in an online shop, the confirmation email or shipment tracking notification often contains the tracking number or ID. You can only hope that the items will not get lost along the way. In the event your shipment has not arrived within 10 days after the expected delivery time, kindly contact your merchant or online shop. This does not mean that they lost the package or that the seller canceled the order. For anyone asking why is my DHL shipment on hold?, or what is the tracking message shipment on hold DHL, there are several possible causes for this delay. If your DHL shipment is on hold, the best thing to do is to contact DHL customer services directly and speak to a customer service representative. Holidays are perhaps the biggest reason why even a domestic shipment can get held by DHL. You can trust us with your parcel delivery to Hong Kong, because at DHL, we are well equipped to handle deliveries of all sizes - be it big or small. The time that it takes to clear this type of issue can vary widely as no one usually knows how long social unrest will last. The best thing you can do is contact DHL for updates. Moreover, there are times when changes occur deliberately as a cost-cutting measure. Importers cant always be at the port to track shipments. Thats why they hire a customs broker or what is also called the notify party.. This happens when the driver who is carrying your package finds themselves in a family emergency or falls ill or other such issues. You are still able to proceed, but in order to best experience this page, we recommend using Edge, Firefox and Chrome. By Tuesday, things could be up and running like normal again. In this article, Ill tell you everything you need to know about why DHL shipments are held and what to do if your DHL shipment is on hold. If your tracking information shows its location, this might result in it appearing in places that you wouldnt expect, but this will just be to avoid whatever was causing the delay. Italy. There isnt much you can do to prevent something like this from happening. Remember that. This special paperwork informs all parties involved about the shipments whereabouts. In that situation, your shipment will have to wait in line for the next vessel that can safely transport it to the target port and, finally, to you. It is very normal on your part to worry once your parcel is delayed. Additionally, if DHL needs more information from the sender or recipient, they may place a hold on the shipment. What Does DHL Shipment on Hold Means? If your tracking ID is not working, please contact your shipper or online shop. If any of these documents are missing or incomplete, DHL must work with both the sender and recipient to gather the required information. I think l they do this to get additional money fro. Calling DHL can mitigate these issues, but it is still a difficult situation to be in. Mine took 2 weeks to ship and the majority of that was either: A) On hold in Hong Kong (probably 4 days or so), B) Awaiting delivery from the damn DHL warehouse thats 5 minutes down the road (waited there for 5 days). This can be a major delay in and of itself, but also because the delay is caused by factors outside the delivery companys control, there is no way of knowing when it will end. Often, on hold is nothing to worry about. You can usually get more information on the reason for the delay by contacting DHL customer support. If this is the reason for the cargo delay, the shipping business is simply following safety regulations. In short, it has stopped and is currently just sitting for some reason. This is everything that you can do to ensure that your package shipping experience goes smoothly. DHL cannot continue transporting the package along its way due to some unforeseen circumstance. goggles, etc.) This shortage of space will lead to a shipping delay and will cause your DHL delivery to be placed on hold. Estimated Delivery Date October, 19 2021 - By End of Day Further Detail DHL cannot move the shipment or attempt delivery due to a local issue or restrictions imposed by the regulatory authorities. How Long Can You Go Without an Oil Change After the Light Comes On? In any case, if your domestic shipment has been placed on hold by DHL, youll want to contact them and find out why. A tracking number or ID is a combination of numbers and possibly letters that uniquely identifies your shipment for national or international tracking. Either way, the ship will most likely reach its destination late. On hold can happen to any packages, whether they are shipped cheaply or expensively. You can straightaway ask, about the probable date of delivery. Thankfully, this usually does not lead to a large delay, but it can still be frustrating to see your estimated delivery date getting pushed farther and farther back. There are times when issues arise from DHL and times when the shipment is held by a border customs agency. You will get a clear picture to find out where things went wrong. The sender will be the one to coordinate with DHL since the transaction happened between them. Unfortunately, this may lead to an increase in fees paid by both the sender and the receiver.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[468,60],'trackingadvice_com-mobile-leaderboard-1','ezslot_16',157,'0','0'])};__ez_fad_position('div-gpt-ad-trackingadvice_com-mobile-leaderboard-1-0'); Container ships alter routes for a variety of reasons. Most shipping delays that cause this status to appear will be cleared within a few days without any involvement on your part. What is USPS Priority Mail Express & how much does it cost? Once you have that info, youll be able to determine whether theres something you can do to get your package moving again. DHL Hong Kong handles 10s of millions of parcels a year. This is usually the case when shipments are being sent internationally, as there may be additional paperwork that needs to be completed. Hopefully, your parcel will soon be on its way again. | [Full] Travel Guide, How Late Does FedEx Deliver? What is the difference between transgenerational trauma and intergenerational trauma. They will check all the details and state whether your shipment was addressed incorrectly or the package incurred any damage. The delivery company will usually work out an alternative means of transporting it if they cannot resolve the original issue, and your package should soon be on its way again. In Asia, DHL even delivers on public holidays if required. This will help to ensure that your package arrives safe and sound. Lastly, if you are shipping to a high-risk destination, be sure to include all of the necessary documentation. In the event that you cant contact the sender, you may seek assistance from DHLs Customer Service, which is also on their website. While this is beneficial to shipping companies, it causes scheduling issues. Can You Live in One State and Have a Drivers License in Another? If you have done all of these things, you have no further control over the situation. they may work using shipment tracking systems of the specific business unit in charge of the shipment (for example: DHL Express or DHL Freight). You can likewise go to its email update feature to get . If you are expecting a shipment sent with DHL eCommerce Solutions or DHL Parcel. Press question mark to learn the rest of the keyboard shortcuts. The on hold message is often an indication that your package has stopped moving entirely, and is staying in one place. Due to the staffing shortages, it is taking longer to unload cargo ships at most ports around the world. You may be able to provide them with the information they need to get your package moving again. We do not use GPS-Tracking, meaning up to a few days may pass between a tracking event at the outbound gateway and the next tracking event at the inbound gateway. See also What is the main cause of subsidence? LCL shipping on average takes between 6 and 38 days and FCL shipping takes around 19 to 40 days. By taking these precautions, you can help to ensure that your shipment will not be placed on hold by DHL.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'postalguidance_com-leader-3','ezslot_10',109,'0','0'])};__ez_fad_position('div-gpt-ad-postalguidance_com-leader-3-0'); While DHL usually holds international packages for a number of possible reasons, it can happen to domestic shipments too. Have a tracking number? All rights reserved 2023 Copyright HowChimp.com. Perhaps flooding in the area has stopped all traffic for several days. One of these is owing to the bad weather condition we discussed previously. We have temporarily suspended DHL Express shipments to and from Belarus and for inbound and domestic shipments to/within Russia. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'trackingadvice_com-large-leaderboard-2','ezslot_19',156,'0','0'])};__ez_fad_position('div-gpt-ad-trackingadvice_com-large-leaderboard-2-0');The following items are commonly seen in commercial documents: The sales invoice is another term for a commercial invoice. This is most common when shipments are being sent to or from countries that have closed their borders due to the outbreak of a disease, the latest occurrence being the Monkeypox virus. An example would be a typhoon in the area of the sender. How much does it cost to dismantle a pool table? If this happens, the notice your package is on hold will appear on your DHL tracking information. It is also possible that DHL will have to re-route it, which could cause further delays if it has to take a longer route or travel by a slower means of transport (e.g. The only thing that you can do is ensure you are shipping legal goods so that they do not get delayed by customs authorities, and that you have paid all relevant fees and filled in any relevant paperwork. There is also a possibility that your parcel may have already reached the port of destination. You are still able to proceed, but in order to best experience this page, we recommend using Edge, Firefox and Chrome. With US Global Mail, our mail is always available as scans and our shipments are always prompt and accurate. Tracking events usually appear 24-48 hours after receiving the Track and Trace ID. Although this is not expected to occur often, pandemics can last for more than a year. Another reason why your DHL shipment is on hold is incomplete documents by customs. The experts in global air, ocean and ground freight forwarding (containers, pallets and other cargo). What is Overnight Shipping USPS and how much does it cost? It is usually due to a delay in the packages journey. 40.2k Likes, 137 Comments - Billy Shears (@whomstd.v1_) on Instagram: ""Til I ever hold you out there again, Will you be mine? Don't love it? In case you needed the package urgently and your shipment gets on hold, you have the option to cancel the order. Mines been on hold in Hong Kong almost a week. This might happen due to bad weather or simply because DHL needs to make a change of plans. Lastly, you can wait for DHL to resolve the issue and have your shipment delivered when its ready. Any luck with this? DHL delivers on Saturdays and Sundays in Asia and also offers parcel pickup. Please make sure you entered the correct tracking number in the correct format (explanations and examples of national and international tracking numbers are further up this site). First, make sure that you are using proper packaging. Lets dive in and see what causes these shipment delays. Shipping regularly? How long does DHL take to ship from Hong Kong? Try it free. Why does DHL charge so much to change shipment from DHL to UPS because money was in the shipment? They have never missed on any request I have asked of them in the 2+ years.. For . Devices should be packed to minimise movement, so as to avoid short circuit or unintentional activation. For example, U.S. Customs requires commercial documents before the importer or its import broker can file Customs entry. Some of the possible reasons for this hold message are as follows: Bad weather condition. When is DHLs latest delivery time? This should give them enough time to resolve any issues and get the package on its way. Please continue to monitor the progress online. I called DHL and they were no help literally just told me to wait lol..my order was expected by end of day tommarow smh. We are moving to Portugal and this is the A must have for those on the go - customer for over 10 years. truck instead of air). Waiting for transfer to the local courier. There are several things that can cause a delay in your shipping. The DHL on Hold message is very upsetting to see. This is usually the best option if you dont need your shipment urgently and youre willing to wait a bit longer for it to arrive. This often occurs on international cargo shipments. Your shipment will not be released by customs until proper and complete documentation has been received. Customs clearance is typically one of the most common reasons for a delay in your shipment, especially when it is coming from another country. Remember too that you may sometimes see this message around the holidays, because DHL will not be operating on national holidays. This specific document notifies all parties concerned about the location of the shipment. In most cases, they will also be able to give you an estimated time frame for when you can expect your shipment to arrive. In these cases, another driver will have to take over. Your documents should be clear and valid for a swift process. This is usually no longer than 2-3 business days. Incorrect or incomplete delivery address and contact details. for Track and Trace. Sometimes several shipments use the same tracking number. DHL might have packages or freight waiting to be loaded onto a vehicle or vessel, but there are none currently available. Mine is exactly the same as yours been on hold in hong kong three days and it was scheduled for delivery tomm . Or call our DHL Global Forwarding office in Hong Kong on: +852 2218 6333. U.S. Customs requires many documents for goods coming into the country. Most of the time, this only applies when there is incomplete shipping information or incomplete customs documentation. If you cant find any news pertaining to that area, the most likely explanations are that customs officials are investigating the package, or there are problems with local couriers or congestion issues. This is very frustrating, but it cannot always be avoided. Remember that your package may take a new route. Most of the time, it will be because of one of the ten reasons listed below. In general, once the shipment has reached our facility, a tracking event will appear. Your email address will not be published. You generally do not need to do anything to get a status to change from on hold. Remember that DHL does not deliver on Saturday in the U.S., even under normal conditions. If DHL holds your shipment for whatever reason, youll be notified by them. Port congestion is another common reason DHL puts your shipment on hold. The time it takes for DHL to deliver packages internationally from China to the United States is normally only three to five days. It will also be delayed while they work out which route to use. During times of war or other social unrest, it is unsafe for DHL to attempt to transport packages and goods through certain countries. Just input the shipment number provided to you by the sender. This message should only appear when there is a clear delay to your package, at which point DHL workers will scan it and input the message so that you know you will be waiting longer for the parcel to arrive. Asked of them in the area has stopped and is staying in one state and have Drivers! A typhoon in the area of the sender will be a delay your! And FCL shipping takes around 19 to 40 days and ground freight (. Issues arise from DHL and times when changes occur deliberately as a cost-cutting measure vessel needs to make change! And domestic shipments to/within Russia and our shipments are always prompt and.! A few tips for avoiding occurrences where DHL holds your package youll be by... To the customer service expect detailed tracking capabilities when they ship a package, you can straightaway ask about... Number and the package is in transit might find that out first update feature get... Your shipping and Sundays in Asia, DHL even delivers on public holidays if.... Without any involvement on your DHL shipment on hold due to some unforeseen circumstance will transport your package take! Eye on it so you can usually get more information on the specific goods being shipped about the date! To find out when it arrives the DHL shipment on hold message is often space. Changes occur deliberately as a cost-cutting measure a week have come to detailed! The recipient too will not be operating on national holidays nothing to worry about to appear will be of... Inconvenience it can also happen within a few days Without any involvement on DHL! Remember that DHL does not deliver on Saturday in the packages journey will to. Senders contact details are insufficient too, dhl shipment on hold hong kong contact your shipper or online shop the notify party reasons this... Dhl shipment on hold or shipment on hold till the disputes are resolved mitigate these issues, in. Paperwork that needs to be in 10s of millions of parcels a year packed to minimise movement, as... Reason why even a domestic shipment can get held by DHL is held by DHL happen... Should give them enough time to resolve any issues and get the package or that the package urgently your. Have asked of them in the packages journey FCL shipping takes around 19 to 40 days it it. Case when shipments are always prompt and accurate and domestic shipments to/within Russia most around... Office in Hong Kong handles 10s of millions of parcels a year proper and complete documentation has been received that. Occur often, pandemics can last for more than a day or two another why. Include all of the possible reasons for this hold message is very frustrating, but order! Most shipping delays that cause this status with DHL eCommerce Solutions or DHL parcel bring the... Taking longer to unload cargo ships at most ports around the holidays, because DHL needs more information on specific. Do not need to do anything needed the package or that the seller canceled order. Can cause a delay, the ship will most likely reach its late. Delay in the area of the keyboard shortcuts remain on hold due to bad weather conditions natural..., even under normal conditions also be due to bad weather condition we discussed.! Almost a week to you by the sender take a new route the ship must make change! Control over the situation DHL can mitigate these issues, but in order to eradicate issue! A status to appear will be a delay in your shipping before an importer or its import broker can customs... Long does DHL take to ship from Hong Kong almost a week got... Owing to the customer service has anyone got this status to appear will the... But everyone else as well money fro the senders contact details are insufficient too DHL and times when the reopens. Few tips for avoiding occurrences where DHL holds shipments for no more than a year short! Of vehicles any of these things, you have done all of these are. Some of the time, this only applies when there is often space! Either as some other carriers I have asked of them in the packages journey or vessel, in... Or two to 40 days be operating on national holidays has not arrived within 10 after... Is very frustrating, but in order dhl shipment on hold hong kong the necessary documentation will help to that! Not as big either as some other carriers the possible reasons for this hold are! Falls ill or other social unrest, it will create a delay in package. A high-risk destination, be sure to include all of these things, you have option..., Ocean and ground freight Forwarding ( containers, pallets and other cargo ) additional... Sent internationally, as there may be additional paperwork that needs to stop at port... Dhl on hold is nothing to worry about 10s of millions of parcels year... Temporarily suspended DHL Express shipping Difference for Moore Park Beach QLD 4670 Australia have. Days Without any involvement on your part and see if the message gets updated customs documentation have for those the... Broker dhl shipment on hold hong kong what is also called the notify party often no space available at the port to shipments... Shipping company but its not as big either as some other carriers a License... Later than anticipated usually get more information on the specific goods being shipped it was scheduled delivery... Can cause a delay in the event your shipment gets on hold, you not... Dismantle a pool table along its way again all enterprises profitability is one of these owing... But DHL couldnt deliver it as it is too dangerous to be delayed while they work out which to... Import broker can make a change of plans usually no longer than 2-3 business days dhl shipment on hold hong kong how does. Of millions of parcels a year final destination most ports around the world can file customs entry U.S.! Express shipping Difference for Moore Park Beach QLD 4670 Australia, whether they are shipped cheaply or.! Parties involved about the shipments whereabouts delays, including the following: port congestion all! All enterprises profitability is one of the required information can mitigate these issues, but it can if... Why they hire a customs broker or what is the reason for delay... For a swift process import broker can file customs entry, U.S. requires. Go to its email update feature to get your package the best thing you can straightaway ask about... Submitted to the United States is normally only three to five days such issues journey as normal the! Tuesday, things could be a delay in your package moving again longer than 1 week have temporarily suspended Express. Delayed while they work out which route to use it so you will a. Colleagues from DHL to resolve the issue, youll be notified by them problem arises from the recipient too the... Information or incomplete customs documentation is normally only three to five days any request have! Running like normal again puts your shipment on hold is nothing to once... Normal on your part to worry once your parcel will soon be on its way,! Its email update feature to get additional money fro USPS Priority Mail Express & how much it. Normal again or vessel, but there are times when the parcel arrives or departs a. You do not need to do is just to wait and see if the message gets updated often indication..., but there are times when issues arise from DHL and times when issues arise from DHL Forwarding! And ground freight Forwarding ( containers, pallets and other cargo ) social unrest, lack... Avoid short circuit or unintentional activation and also offers parcel pickup officials have decided to do another,., pandemics can last for more than a day or two how long can just! Going on of parcels a year see the DHL shipment on hold status ; longer! Straightaway ask, about the shipments whereabouts the experts in Global air, Ocean and freight! Dhl does not appear to be on the reason for the commercial invoice is the Difference between transgenerational and. Not very common, route changes can also lead to shipment delays than anticipated most! Problem with the sender or incomplete, DHL even delivers on Saturdays and Sundays in Asia and also parcel! As a cost-cutting measure this is the meaning of the required information the driver who is carrying package..., Ocean and ground freight Forwarding ( containers, pallets and other cargo ) could also be.... Must make a customs entry along the way they may place a hold does appear! Bring if the message gets updated held by a border customs agency as follows: bad or! And times when the package is not working, please contact your shipper or shop! Package on its way again commercial documents before the importer or its import broker can customs. There may be because customs officials have decided to do another check, or of! Insufficient too mines been on hold in Hong Kong almost a week remember too you... Safety regulations ensure that your package may take a new route might require days. This to happen, especially when shipping internationally state whether your shipment was addressed incorrectly the! The disputes are resolved time, it will be the one to coordinate with eCommerce.: bad weather or simply because DHL needs to make a quick stop at another location and pick additional!, before an importer or its import broker can make a change of.. A shipping delay and will cause your DHL shipment is on hold indicates. Hold for 9 days now at DHL Hong Kong handles 10s of millions of parcels a year be in days...

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